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The simple answer is – Yes! All payments made
on Volta are completely secure. Volta works with PayPal and Realex
to complete your purchase. Find out more on www.paypal.com and www.realex.ie
If you are watching on a Windows PC, you have
the option to stream your film or to download it in full. If you
are watching on a Mac, you can only stream the film, the download
option is not available at this time.
The minimum requirements for viewing films
are as follows: Microsoft Windows XP or greater or Mac OS with
Intel Processor (OS 10.4.8 minimum) with:
Processor: 1.6 GHz
RAM memory: 1 GB
Hard drive: 4 GB of free space
Video card: 64 MB of RAM
Monitor: Resolution of 1024*768 pixels
Internet Connection: Bandwith of at least 2MBps
Video Player: Windows Media Player 10 or highter or the Silverlight Player
Processor: 1.6 GHz
RAM memory: 1 GB
Hard drive: 4 GB of free space
Video card: 64 MB of RAM
Monitor: Resolution of 1024*768 pixels
Internet Connection: Bandwith of at least 2MBps
Video Player: Windows Media Player 10 or highter or the Silverlight Player
Currently, you can watch Volta films on a
Windows PC or a Mac. We do not support iPads, Smart TVs or other
mobile devices at this time. However, it is possible to connect
your computer to your television if you want to watch Volta films
on your TV. Click on the “Volta on my TV” tab above for
instructions.
Films rentals
When you rent a film on Volta, you have 48
hours to watch it as many times as you like. You can pause your
film and come back to it at a time that suits or if you really
enjoyed it – just watch it all over again from the beginning.
For a rented film, the digital rights
management licence you acquire is valid only on one computer. As
this license is activated when you first watch the film, the same
computer must be used for future viewings during the 48 hour period
of that rental.
Films purchases
This option is only available to users of a PC equipped with Windows Media Player and is not currently available to Mac users.
When you purchase a film to own, it’s yours
to keep forever.
To save the film that you have purchased, click on “Download the Video”, select “Save the File”, then choose the location on your computer where you want to keep your film. Once you have downloaded the whole file and played it (or even a small portion of it), this activates the license. You may activate your purchase on up to 3 computers. Don‘t worry if you lose the file, you can download it again from “My Orders” under “My Account”.
To save the film that you have purchased, click on “Download the Video”, select “Save the File”, then choose the location on your computer where you want to keep your film. Once you have downloaded the whole file and played it (or even a small portion of it), this activates the license. You may activate your purchase on up to 3 computers. Don‘t worry if you lose the file, you can download it again from “My Orders” under “My Account”.
Yes, the DRM licence you receive when you
download a film to own is valid for 3 computers. You can download
the film on one computer, then transfer it to another computer
using a USB flash drive or a DVD. To play it on this new computer,
you must be connected to the internet in order for the license to
activate. Your license key is available underneath the “Download
the Video” button in your download History. When your license key
has been activated on 3 different machines, these will be the only
machines on which you can watch your film.
Volta uses Microsoft Digital Rights Managment
(DRM) technology in order to protect films from piracy. To protect
the films, the DRM technology embeds a lock in each video file. The
content of the file is not playable or visible without the correct
license key for the lock. Each licence is unique and private and is
created and stored at the time of purchase of a film. When you
watch the film, the Volta license key database will verify that you
have the correct key for your file.
When you download a film, the video format is
WMV (Windows Media Video), and the quality is comparable to that of
a DVD.
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